BlueLine Associates - business process improvement... by design Company     Services     Case Studies     About Us     Contact Us    
BlueLine Associates is a business process improvement consulting firm operating out of Portsmouth, NH, and Johnston, RI. We specialize in using lean and six sigma methodologies in the service sector.  Our work results in processes being improved by making process better, faster, cheaper… and sometimes more compliant. Past projects have been with Liberty Mutual Insurance and Fidelity Investments to improve IT supply chain, legal billing, and professional recruiting processes.
 
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BlueLine Associates leverages technologies traditionally developed in manufacturing and applies them to the service industry. The result is the identification of opportunities that lie within the process, beneath the service itself. Opportunities include improved customer-facing quality, accelerated cycle times, minimized financial waste, and improved compliance.

Services for operational success include:

Business Process Improvement (BPI)
IT Service Management (ITSM)
Training
Financial Analysis

We cater to our clients’ needs and specialize the implementation of our services. This personalized approach results in superior service, quality, and results for your organization.

 
 
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